Overview of Disability

Disability Back Pay

Disability Requirements

Disability Applications

Disability Advice Tips

How long do cases take?

How to win Disability

SSD Mistakes to avoid

Disability for Mental

What if you get denied?

How to file Appeals

Disability through SSA

SSI Disability Benefits

Disability for Children

How do I qualify for it?

Working and Disability

Disability Award Notice

Disability Lawyer Q&A

Disability Conditions List

What is a disability?

Your Medical Evidence

Filing for your Disability

Disability Eligibility

SSD SSI Definitions

Recent Questions

SSDRC Disability Blog

Social Security Disability Status or SSI Update in New York

Staying up-to-date on a Social Security Disability or SSI case that is pending in New York goes beyond simply satisfying one's curiosity. There are numerous instances in which a claim had not been transferred from a field office where it had been taken to a claim processign agency (known as DDS, or disability determination services). In instances like that, cases have sat for many weeks with no processing, i.e. no work being done on them.

In other cases, claimants have been sent notices of denial but have not received them; in other words, the claimant did not even learn that they had been denied until they had, at some point, inquired into the status of their case. Obviously, it is often to a claimant's distinct benefit to call for the status on their disability claim.

If your initial disability claim or your reconsideration appeal is pending in New York and you have not heard from SSA in over three months time, you may find it prudent ask for a status update. There are actually two agencies that could give you a status update on your Social Security Disability claim or SSI claim (if your claim is "concurrent", you may have both claims pending).

Where to call

The most obvious choice for a disability status check is the Social Security Administration, meaning that you can either call the local Social Security office, visit that office, or you can call the toll free Social Security number.

However, speaking as a former disability examiner and as someone who has been involved in the representation of disability claims, I can quite easily state that contacting the toll free line is usually a bad idea. There are very few disability representatives (attorneys and advocates) and even field office employees of the social security administration who are not aware of the fact that the toll free line routinely gives out incorrect information. Calling the toll free line, therefore, is not advised.

On the other hand, while contacting a local social security office for other matters is often the best route to take, when it comes to getting the status on a pending disability claim, it is usually not productive. This is because, while the social security office is where claims are filed, it is not where they are actively worked. Claims are processed at DDS (disability determination services). DDS, of course, is the agency that is responsible for making medical determinations on SSD and SSI claims and it is where such cases are assigned to disability examiners.

It is usually best to call the disability examiner

Calling the examiner who is assigned to your pending disability application or reconsideration appeal is usually the most effective means of getting an accurate status of your claim. The examiner can tell you if the claim is still active with no decision made yet, if a decision has been made yet (if so, however, they cannot tell you over the phone what the decision is: you must wait for official notification by mail).

Additionally, the examiner can advise you as to what information is still needed to process the claim, such as medical records from a certain medical provider. While on the phone, the examiner can gather additional information regarding your daily activities, your work history, or your medical history.

How do you get in touch with a disability examiner? The number for DDS (in some states, the agency is not known as disability determination services, but, intead, as the bureau of disability determination, or the divison of disability determination; however, regardless of the actual name that is used, the agency is the same) can be gotten from the local social security office. After calling the DDS number, the caller will be asked for their social security number which will be used to locate their case in the computer system and then put them in touch with the disability examiner who has been assigned to their case.

Lastly, if your disability claim is at the hearings office (meaning that you have already gone through the disability application phase and the reconsideration phase and you have already submitted a formal request for a disability hearing before an administrative law judge), you can do one of the following:

A) You can contact the social security office to get the status of your hearing request. Once again, this will not be productive since the local social security office will not know what is happening at the hearing office. The most that they will be able to tell you is that the hearing has not been scheduled yet (something you already knew, of course).

B) You can contact the hearing office. The number for the hearing office can be obtained from the social security office. What will the hearing office be able to tell you? If the hearing is not scheduled yet, the most they will be able to tell you is whether or not the case has been assigned to a particular ALJ (administrative law judge) and perhaps whether or not the file has gone through work-up for the hearing and is now available on disc for reviewing.

C) You can have your representative, if you have one (a disability attorney or a non-attorney claimant's representative) call the hearing office for you. And, in fact, this is something a representative would ordinarily do periodically to simply check on the case.

Return to:  Social Security Disability Resource Center, or read answers to Questions

Information on the following topics can be found here: Social Security Disability Questions and in these subsections:

Frequently asked questions about getting Denied for Disability Benefits | FAQ on Disability Claim Representation | Info about Social Security Disability Approvals and Being Approved | FAQ on Social Security Disability SSI decisions | The SSD SSI Decision Process and what gets taken into consideration | Disability hearings before Judges | Medical exams for disability claims | Applying for Disability in various states | Selecting and hiring Disability Lawyers | Applying for Disability in North Carolina | Recent articles and answers to questions about SSD and SSI

These pages answer some of the most basic questions for individuals who are considering filing a claim.

SSDI SSI disability application
How to file for Disability and what medical conditions qualify
How long will it take to get disability?
What if your disability gets denied?
How to Prove you are disabled and qualify to win disability benefits
How to get disability with a mental condition
How long for Social Security Disability Back pay
Social Security Disability SSI eligibility