New Video Conferencing for Rural Montana Veterans

A new video conferencing system is being put in place for rural Montana veterans, giving them easier contact with the Department of Veterans Affairs (VA). This system, in tandem with VA staff and Valley Veterans Service Center (VVSC) volunteers, will make it much easier for these veterans to receive the benefits that they deserve.

VVSC is a non-profit organization located in Hamilton, to assist veterans in Southwestern Montana.

This pilot program is the first of its kind, offering staffing support with face-to-face video-conferencing technology. Currently, it is only being offered in Montana, for those living rurally, not near the Fort Harrison VA benefits office.

The system will allow veterans to go to the Hamilton VVSC to receive help from trained volunteers in conducting a video conference to speak directly with the VA in Fort Harrson, instead of having to drive there. This service is currently available during business hours on Fridays.

The goal of this new pilot system is to decrease the amount of travel rural Montana veterans and their families have to travel to conduct business that helps them receive their earned benefits.






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